“Consensus building for implementing an app based patient referral system for Tertiary Health Care Institutions in India”

By Admin

 10 January (Prashant Sharma):

There is usually overcrowding in most hospitals of India. Situation in OPDs of PGI Chandigarh is no different. This often compromises the quality of care provided. One of the main reason for high patient burden is the non-linear and inappropriate referral of patients who can be easily managed in the periphery / other hospitals. Quite often their treatment is delayed due to back & forth referrals of the patients between hospitals. Many a times they are refused admissions and sent elsewhere. Many of them are referred late. In some cases when they reach the referral centre the doctor or the investigation facility is not available and their visit is wasted. When they are discharged in most cases when they reach back their home (native city / village) there is no expertise available to implement (carry out) after-discharge instructions. Most government hospitals discharge critical cases after stabilization due to acute bed shortage. Operationalizing the concept of back referrals of stabilized critical patients by practicing surgeons in India is lacking.

In its follow up OPDs also the rush of after care can be lessened through backward referral system. Use of an App for this purpose can streamline this process.Through the Jiyyo Referral Software (or JRS) PGI will proactively get information about the patients being referred to it from other hospitals. A  Memorandum of Understanding (“MoU”) was made on in 2017 between PGIMER and Jiyyo Innovations Pvt. Ltd., for this purpose. Dr Jaishree Muralidharan, Professor, APC, PGIMER took the lead for Genesis of this idea and for outlining the vision of App based e-Referral Networks.

Against this backdrop this MCI sponsored seminar is to be organized on 11th January, 2019 at Advanced Eye Centre auditorium, PGIMER, Chandigarh at 2:00- 5:00 PM.There will be approximately 100 participants (Faculty, SRs, JRs and other staff from OBG deptt. of PGIMER, teaching staff and students from NINE and SPH, students from Public health of Panjab University, Chandigarh). A panel discussion will also be held.

During this seminar various experts will share their research experiences on this issue, viz., Faculty of AIIMS, New Delhi, PGIMER, Chandigarh, SRHU Dehradun, IMA  PGIMER, Chandigarh.

Dr. Amarjeet Singh, Professor, Department of Community Medicine, PGIMER, Chandigarh is the organizing secretary of this seminar.

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